At PatternsWP, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your data when you interact with our website, services, or software. We are committed to maintaining the privacy and security of your information and ensuring compliance with global privacy laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Data Collection and Use
We collect personal data when you use our website, register for our services, or interact with our software. This may include your name, email address, contact details, geolocation, and payment information for subscription purposes. We only collect necessary data to provide and enhance our services and securely store this information.
You can withdraw consent at any time. To delete your data, please contact us at [email protected].
1. Information We Collect
We collect data through the following means:
a. Website Interaction
When you visit our website or fill out forms (e.g., registration, comments), we collect:
- Name, email, contact information, and approximate geolocation.
- Payment information for subscriptions is processed securely without storing credit card data.
- Cookies and tracking data for analytics and user experience improvement.
b. Service Usage
We automatically collect information when you use our services, such as:
- IP address, browser type, device type, operating system, and regional settings.
- Data on pages visited, links clicked, and referring websites.
c. Software Interaction
When using our software, we collect data on your usage to improve functionality and performance.
d. Comments
When you comment on our site, WordPress collects your IP address and browser information to prevent spam.
e. Media
Avoid uploading images with embedded location data (EXIF GPS), as this can be extracted by other visitors.
2. Third-Party Data Sharing
We work with trusted third-party services, including Google Analytics, Facebook, and FastSpring, which may collect cookies and user data for analytics and tracking purposes. The data we share with these services includes:
- Google Analytics: IP address, page views, and user behavior on the site.
- Facebook: Cookies, IP address, and page views for social media integration and advertising.
- FastSpring: Billing information (name, address, email) and secure tokenized payment data.
We do not store credit card information. FastSpring adheres to Payment Card Industry Data Security Standard (PCI DSS), ensuring secure payment processing. You can review their policies here:
3. Cookies and Tracking
We use cookies to remember your preferences and track your interactions with our site. By continuing to use our website, you agree to our use of cookies. You can manage your cookie settings through your browser.
Types of cookies we use include:
- Login Cookies: To maintain session login states.
- Commenting Cookies: To remember your name and email for future comments.
4. Data Processing and Legal Basis (GDPR Compliance)
We process your personal data based on several legal grounds:
- Consent: When you register for newsletters or services.
- Contractual obligations: When we process payments or provide our services.
- Legitimate interests: To enhance the user experience, improve site performance, or maintain security.
If you are in the European Union, you have specific rights under GDPR, including:
- Right to Access: Request access to the data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data.
- Right to Data Portability: Request to receive your data in a portable format.
- Right to Object: Object to the processing of your data for certain purposes, such as marketing.
To exercise these rights, contact us at [email protected].
5. eCommerce and Payment Data
When you make purchases on our site, payments are processed securely through FastSpring, our trusted payment partner. FastSpring handles all payment information, including:
- Billing details (name, address, email).
- Payment methods (credit card, PayPal).
- Tokenized payment data (for subscription purposes).
We do not store credit card information on our servers. FastSpring complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure handling of your payment data. For more details, refer to FastSpring’s Privacy Policy.
6. Data Security
We implement strict security measures to protect your data. Sensitive information, such as payment details, is encrypted using SSL technology. We also use access controls, firewalls, and physical security measures to protect your data from unauthorized access.
While we take extensive precautions, we recommend that users protect their devices with antivirus software and firewalls. Despite our best efforts, we cannot guarantee the complete security of information transmitted over the Internet.
7. Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of agreements.
- User profiles are retained as long as you maintain an active account.
- Payment records are retained for [X years] to comply with tax and accounting regulations.
You may request the deletion of your data at any time by contacting [email protected].
8. International Data Transfers
If you are located outside the United States, your data may be transferred, stored, and processed in countries where we or our service providers operate, such as the U.S. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your personal data during international transfers.
9. Information Sharing and Disclosure
We do not sell or trade your personally identifiable information. However, we may share your information with trusted third-party service providers to help us operate our website or deliver services, provided they agree to maintain the confidentiality of your data.
We may also disclose your information to comply with legal obligations or protect the rights, property, or safety of ourselves and others.
10. Data Breach Response Plan
In the event of a data breach, we will promptly investigate and notify affected users and regulatory authorities, as required by law. Our notification will include details of the breach, the affected data, and the steps we are taking to mitigate risks.
11. Modifications to the Privacy Policy
We may update this privacy policy at any time without prior notice. When changes are made, the “Last Updated” date at the top will reflect the latest version. Please review this policy regularly to stay informed of any changes. Continued use of the site after any modifications indicates your acceptance of the updated terms.
12. CCPA Compliance for California Residents
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request details on what personal data we collect, use, or disclose.
- Right to Delete: You may request the deletion of your personal data.
- Right to Opt-Out: While we do not sell personal data, you may opt out of any potential data sales.
To exercise any of these rights, please contact us at [email protected].
13. Contact Us
If you have any questions, concerns, or requests related to this privacy policy, or if you wish to exercise any of your data rights, please contact us at:
- Email: [email protected]